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American Arbitration Association

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Unhappy - Anonymous employee American Arbitration Association Employee Review

1.0
Apr 22, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Many of the workers are nice and fun to work with

Cons

Micro managing is ridiculous. Executives treat workers like children. Blatant disrespect of on all non-managers. This is the place that nightmares are made of. People get written up for supervisor errors. No one asks question to people who know the work. Executives do not listen to anyone who is not a supervisory or above. Too many leaders who can't lead. Many supervisors lead with threats of write-ups and sometimes threaten workers jobs because of basic human error.

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Pros

Many benefits, stability, flexibility, location.

Cons

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2.0
Jul 17, 2026
Recommend
CEO approval
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Pros

Work From Home, No Weekends

Cons

Pay is really terrible, vacation is incredibly difficult to take, and comes with a huge heaping helping of guilt, the job is difficult, tedious, and unrewarding, it's both Customer Service and Collections, managers are burnt out and mean spirited, computer systems are outdated and frequently down.

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