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American Arbitration Association

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Work from home option, but pay is abysmal and job is difficult and stressful - Case Administrator American Arbitration Association Employee Review

2.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Work From Home, No Weekends

Cons

Pay is really terrible, vacation is incredibly difficult to take, and comes with a huge heaping helping of guilt, the job is difficult, tedious, and unrewarding, it's both Customer Service and Collections, managers are burnt out and mean spirited, computer systems are outdated and frequently down.

Explore other reviews about American Arbitration Association

5.0
Nov 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Many benefits, stability, flexibility, location.

Cons

Salaries tend to be low for some positions (not for profit)

1
4.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Quickly growing, lots of room for growth, quarterly incentive

Cons

It’s a lot of work, procedures change often, and they’re very pro AI

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