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      American Arbitration Association

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      American Arbitration Association reviews

      Great Potential but Company Stifles - Labor Case Manager American Arbitration Association Employee Review

      2.0
      May 10, 2012
      Labor case manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people are really nice, and the clients, most of them are nice to work with. Small environment and cozy workplace for small family feel.

      Cons

      Low pay is absolutely number one. They do not respect an employee's education and do not reward hard work often enough. They do not pay what one is worth rather what they think you will accept and what they can afford, and when they have the opportunity to fix the problem they don't or are slow to fix it.

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      5.0
      Nov 4, 2025
      Diretor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Many benefits, stability, flexibility, location.

      Cons

      Salaries tend to be low for some positions (not for profit)

      1
      2.0
      Jul 17, 2026
      Case administrator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work From Home, No Weekends

      Cons

      Pay is really terrible, vacation is incredibly difficult to take, and comes with a huge heaping helping of guilt, the job is difficult, tedious, and unrewarding, it's both Customer Service and Collections, managers are burnt out and mean spirited, computer systems are outdated and frequently down.

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      American Arbitration Association reviewsAmerican Arbitration Association Labor Case Manager reviewsAmerican Arbitration Association review