Does American Arbitration Association pay their employees well?

According to anonymously submitted Glassdoor reviews, American Arbitration Association employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at American Arbitration Association. This rating has decreased by 14% over the last 12 months.

How satisfied are employees working at American Arbitration Association?

67% of American Arbitration Association employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated American Arbitration Association 3.7 out of 5 for work life balance, 3.6 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at American Arbitration Association?

Case Administrator (12) , Case Manager (12) , Case Administrator II (11) , Case Filing Specialist (5) , Conciliator (5) , Director of ADR Services (3) , Administrative Assistant (2) , Case Coordinator (2) , Intern (2) , Manager of ADR Services (2) , Supervisor (2)

What are the pros of working at American Arbitration Association according to real employee reviews?

"Good benefits, good company culture, not" ((in 14 reviews)); "The people in the department are great to work with and share years of experience freely." ((in 12 reviews)); "profit with good pay and benefits" ((in 10 reviews)); "Great benefits and salary." ((in 4 reviews)); "Colleagues were at times great" ((in 4 reviews))

What are the cons of working at American Arbitration Association according to real employee reviews?

"Management is terrible." ((in 11 reviews)); "Upper management is completely unorganized and have no idea how to implement new procedures." ((in 6 reviews)); "Lazy supervisors" ((in 4 reviews)); "Hours can be long depending on how much work needs to be done." ((in 3 reviews)); "Upper management needs more training on how to work with their employees." ((in 3 reviews))

What are the top reviewed American Arbitration Association locations?

New York , Atlanta , Dallas , Fresno , Johnston , Voorhees , Buffalo , Cleveland , Los Angeles , Fremont , East Providence , Providence , Boston , East Providence Center

Skip to content Skip to footer

Notifications

American Arbitration Association

American Arbitration Association reviews

Could have been a great place to work - Case Manager American Arbitration Association Employee Review

3.0

Jul 19, 2013

Case manager

Recommend

CEO approval

Business Outlook

Pros

Flexible work environment Good work/life balance Enjoyed my co-workers

Cons

Terrible Management Lack of professional development opportunities No room for growth

Explore other reviews about American Arbitration Association

5.0

Nov 4, 2025

Diretor

Recommend

CEO approval

Business Outlook

Pros

Many benefits, stability, flexibility, location.

Cons

Salaries tend to be low for some positions (not for profit)

2.0

Jul 17, 2026

Case administrator

Recommend

CEO approval

Business Outlook

Pros

Work From Home, No Weekends

Cons

Pay is really terrible, vacation is incredibly difficult to take, and comes with a huge heaping helping of guilt, the job is difficult, tedious, and unrewarding, it's both Customer Service and Collections, managers are burnt out and mean spirited, computer systems are outdated and frequently down.

See reviews by: Helpful|Rating|Date|All

Jobs at American Arbitration Association

Case Administrator (Legal Services/Administrative Support)

Case Administrator (Legal Services/Administrative Support)

Case Administrator (Legal Services/Administrative Support)

Case Administrator (Legal Services/Administrative Support)

Arbitration & Mediation Case Filing Supervisor

American Arbitration Association reviews FAQs

American Arbitration Association reviews American Arbitration Association Case Manager reviews American Arbitration Association review

American Arbitration Association

Could have been a great place to work - Case Manager American Arbitration Association Employee Review

Explore other reviews about American Arbitration Association

Jobs at American Arbitration Association

American Arbitration Association reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

American Arbitration Association reviews FAQs

Jobs at American Arbitration Association