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American Arbitration Association

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American Arbitration Association reviews

In a make or break year - Anonymous employee American Arbitration Association Employee Review

1.0
Mar 1, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Still some decent benefits but management recently added working hours and cut vacation.

Cons

Management treats the rank and file as disposable. No long term career prospects. Pay is below average. Company has not been doing well for the last few years. Senior management knows change is needed and the response has been to freeze pay, cut benefits and push employees to produce more. Morale is low and turnover is high.

Explore other reviews about American Arbitration Association

5.0
Nov 4, 2025
Diretor
Recommend
CEO approval
Business Outlook

Pros

Many benefits, stability, flexibility, location.

Cons

Salaries tend to be low for some positions (not for profit)

1
2.0
Jul 17, 2026
Case administrator
Recommend
CEO approval
Business Outlook

Pros

Work From Home, No Weekends

Cons

Pay is really terrible, vacation is incredibly difficult to take, and comes with a huge heaping helping of guilt, the job is difficult, tedious, and unrewarding, it's both Customer Service and Collections, managers are burnt out and mean spirited, computer systems are outdated and frequently down.

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