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      American Arbitration Association

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      American Arbitration Association reviews

      Avoid - Case Manager American Arbitration Association Employee Review

      3.0
      Nov 24, 2020
      Case manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      They do offer good benefits

      Cons

      If you’re in law school and young, they will hire you. AVP and supervisors won’t accept responsibility when something goes wrong but will always take credit away from lower ranking employees

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      5.0
      Nov 4, 2025
      Diretor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Many benefits, stability, flexibility, location.

      Cons

      Salaries tend to be low for some positions (not for profit)

      1
      2.0
      Jul 17, 2026
      Case administrator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work From Home, No Weekends

      Cons

      Pay is really terrible, vacation is incredibly difficult to take, and comes with a huge heaping helping of guilt, the job is difficult, tedious, and unrewarding, it's both Customer Service and Collections, managers are burnt out and mean spirited, computer systems are outdated and frequently down.

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