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American Arbitration Association

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Great opportunity for growth - Director of ADR Services American Arbitration Association Employee Review

5.0
Sep 14, 2022
Recommend
CEO approval
Business Outlook

Pros

opportunities for growth, the company cares about employees, regular feedback, hybrid work environment (some in-person, some on-site)

Cons

much of what were issues in the past had been resolved during my time there

Explore other reviews about American Arbitration Association

5.0
Nov 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Many benefits, stability, flexibility, location.

Cons

Salaries tend to be low for some positions (not for profit)

1
2.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Work From Home, No Weekends

Cons

Pay is really terrible, vacation is incredibly difficult to take, and comes with a huge heaping helping of guilt, the job is difficult, tedious, and unrewarding, it's both Customer Service and Collections, managers are burnt out and mean spirited, computer systems are outdated and frequently down.

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