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American Arbitration Association

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Easy work, poor training - Case Administrator II American Arbitration Association Employee Review

2.0
Mar 16, 2023
Recommend
CEO approval
Business Outlook

Pros

Easy job, interviews were a breeze and they don't require much experience. Useful for a decent paying job in a tough market.

Cons

Was never really trained so ended up constantly putting out fires and learning as I go. Only heard back from management when they wanted to dump more work on my plate.

Explore other reviews about American Arbitration Association

5.0
Nov 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Many benefits, stability, flexibility, location.

Cons

Salaries tend to be low for some positions (not for profit)

1
2.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Work From Home, No Weekends

Cons

Pay is really terrible, vacation is incredibly difficult to take, and comes with a huge heaping helping of guilt, the job is difficult, tedious, and unrewarding, it's both Customer Service and Collections, managers are burnt out and mean spirited, computer systems are outdated and frequently down.

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