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American Arbitration Association

Is this your company?

Only if you need some $ - Case Administrator American Arbitration Association Employee Review

1.0
Dec 20, 2015
Recommend
CEO approval
Business Outlook

Pros

Paid holidays and snow days Some holiday parties Good health care. Half days are always a plus The retirement plan isn't too bad

Cons

Management is terrible. A lot of micromanagement. Managers think they're above and beyond everyone else especially at the east provide location. Some people come in late and don't do their work. Instead they stay on the phone chatting to their friends. But the one and only time the good employee who is always on time shows up late it's a big deal and he or she gets written up. Too much gossiping

Explore other reviews about American Arbitration Association

5.0
Nov 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Many benefits, stability, flexibility, location.

Cons

Salaries tend to be low for some positions (not for profit)

1
2.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Work From Home, No Weekends

Cons

Pay is really terrible, vacation is incredibly difficult to take, and comes with a huge heaping helping of guilt, the job is difficult, tedious, and unrewarding, it's both Customer Service and Collections, managers are burnt out and mean spirited, computer systems are outdated and frequently down.

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