employer cover photo
employer logo
employer logo

American Eagle Outfitters

Is this your company?

Misleading - Sales Associate American Eagle Outfitters Employee Review

1.0
Apr 2, 2015
Recommend
CEO approval
Business Outlook

Pros

Discount was good in comparison to other companies.

Cons

I got hired with a group of several girls, we were told everything that would get us fired or a 'strike' (3 strikes & you're fired). Two of the managers constantly yelled & berated the other employees. I informed two of the three managers of my dyslexia, & all they said was 'you have to learn register'. Yes. I'm quite aware I just need a bit more time than others (we had 5 minute register training while being pulled away from it constantly to fill out paperwork, so the training was practically nonexistent) & they just seemed to not care. They obviously have no idea how ADA laws work. I have worked in retail for many years, I've been a manager at a store, I know what's expected of me. My store in particular doesn't care about your strengths or weaknesses. They just want you on register selling credit cards. American Eagle apparently isn't a clothing store anymore like I thought it was when applying. It's a credit card company that wants you to annoy the guests 3 times to get a credit card. If you don't sell enough you lose hours & get strikes.

Explore other reviews about American Eagle Outfitters

5.0
Apr 21, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very supportive management and flexibility

Cons

You have more opportunities for shifts on weekdays

4.0
Jul 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Positive environment, great management, warm and welcoming team, cute clothes, amazing employee discount program.

Cons

Often not enough hours given to properly staff, hectic during back-to-school / holidays / black friday. Doesn't pay well enough for the amount of work required. Sales associate pay is low, so only very young people become associates, and they are slow and not so competent at getting stuff done around the store, so the majority of labor falls on managers. And we aren't paid enough.

See reviews by: Helpful|Rating|Date|All