2.0
Jul 12, 2026
Former employee
Madison, WI
Recommend
CEO approval
Business Outlook
Pros
Starting pay is pretty decent.
Cons
The metric system changed too often making it difficult to keep up with what the goals were. Also, policy only applies when you receive a survey. It’s not enforced on everyone. Policy says to call a customer back if the call disconnects prematurely. If you do not call back and do not received a survey then there are no repercussions. If you do get a survey you may be penalized.