Pros
Meaningful mission, talented and driven colleagues, and employees who genuinely care about improving health care and supporting physicians.
Cons
The culture has changed significantly since the current CEO came on board a year ago. Morale is down, and many employees no longer feel respected or valued.
The problem isn't having a new leader heading up the organization. Employees have adapted and continued to deliver results through plenty of change over the years. The bigger issue is a leadership style many employees experience as authoritarian and dismissive, along with unrealistic expectations and frequently shifting goalposts. Over time, that's hurt collaboration, undermined trust, and made people less comfortable speaking up for fear of repercussions. That's especially concerning in a membership organization, where trust, collaboration, and open communication are critical for success.
Communication hasn't helped either. In meetings, difficult questions are often handed off to others instead of being answered directly by the CEO. Employees want honest, direct answers from the person leading the organization, not smoke and mirrors.
Many employees feel there's too much emphasis on the CEO's personal visibility instead of the AMA's mission, members, and employees. In a membership organization, those priorities should come first.