Toxic culture, constant investigations by HR - Field Service Representative (FSR) American Water Employee Review

1.0
Feb 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Company stock plan, 401k are decent

Cons

Toxic culture of constant harassment of employees through HR investigations brought on by a group of employees in Camden NJ whose entire job is to micromanage your every day tasks. Review how much time you spend on the toilet, what you do on your paid company lunch times. Unfair treatment between company employees and union. They’ll fire a union employee for hearsay, no proof of any wrongdoing, but won’t investigate a company employee who got arrested for shoplifting. They change the rules daily and have no respect for union employees, and you’ll notice it during negotiations. I brought up a safety concern to a foreman one time and I was basically dismissed and told to do my job anyways. The building I worked at was literally named after a man who lost his life on the job so they definitely haven’t learned anything.

Explore other reviews about American Water

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Everything is really good. I value how much they care about safety. They practice what they preach.

Cons

You have to wait a year in your current position before applying to move up.

3.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits. Affordable health insurance

Cons

Stagnant growth. They only focus on leadership development or licensed trades. Growth is based on friendships. Skills and experience don’t mean much.

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