Complete chaos with no direction - Senior Billing Specialist Ansira Employee Review

1.0
Jan 7, 2021
Recommend
CEO approval
Business Outlook

Pros

Bagel day when we worked in office. Working permanently from home is nice.

Cons

There isn’t any leadership, processes, follow-through with executive leadership. Sales runs the finance department and drives the financial decisions. Losing customers constantly and not given resources to adequately do the job. Using accounting software that’s over 20 years old and we are a digital marketing company. I’ve been there over a year and don’t know what my department is actually responsible for.

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Ansira Response
5y
Thank you for sharing your direct feedback. We regret to see that you are not having the kind of positive team member experience we strive for at Sincro. We’ve recently brought in new leadership in our billing department and improving processes is a priority. The current manager believes strongly in including team members when creating and refining procedures, as they are the experts and know best what they need. We encourage you to discuss your concerns directly with your manager. We are constantly evaluating our technology needs to ensure we are providing team members with the tools they need to perform effectively. We are currently investigating future upgrades to our accounting software. Sincro is proud to be a global business recruiting in both the US and India. We maintain a large loyal base of customers and are expanding our client list as the automotive industry increasingly discovers the advantages of our solutions. We’re pleased you are enjoying working from home. Employees told us they preferred to work remotely and we responded by bringing in our distributed workforce model. Team members love the flexibility and work/life balance a home-based office provides.

Explore other reviews about Ansira

5.0
Apr 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people to work with who offer thought provoking insight and helpful career paths

Cons

Same structure day to day which can get tiring for a creative brain

1
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Ansira Response
1mo
Thank you for sharing your experience at Ansira and for recognizing the talented people on our team. We wish you all the best.
2.0
Jul 20, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work from home, Flex Time off (only works well if you have a great manager, I did).

Cons

Unorganized management, constant change, management doesn’t see value in internal/non-client facing efforts or roles. The goals for the company are unrealistic, constantly changing and confusing.

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