Always trying to catch up - Technical Support II Applied Systems Employee Review

3.0
Oct 9, 2019
Recommend
CEO approval
Business Outlook

Pros

Applied has pretty decent PTO and a very relaxed work environment. I made several friends there that I still talk to.

Cons

You have two types of employees there. One that has been there for ever(10+) and one that is just stopping by until they find another job that fits their degree or just better employment. If you are part of the software support team you will be very frustrated on how you are treated. The queue will have 40 calls holding and the mgr are asking you to resolve more cases even though we are short on techs. They will not hire enough techs to resolve the issue. The comradery slowly shrinks as you learn how they mgr you.

Explore other reviews about Applied Systems

5.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Well known within the space and lots of opportunities.

Cons

Certain sales roles are limiting

1.0
May 6, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The teammates that I worked with were generally really great. Decent opportunity for learning

Cons

The benefits were not great, 3 year vesting to get a 401k match, insurance was sub par, time off was below average. In addition to this the management team is having a lot of turnover along with getting rid of people systematically (or what feels targeted). This is following some acquisitions that could have been great but because the teams are all operating in silos with what feels like no cohesive direction from the senior leadership. The products that are being sold are very old feeling/looking with no real changes on the horizon. Pair this with high level executive leadership changes that are pointing to a potential sale of the company which likely will come with more changes and loss of employment.

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