Pros
After reading some of these comments, I feel the need to put in my own because it's clear there are some disgruntled people making comments out here that are just not factually accurate. So before making any decisions, be sure to talk to someone who works here currently. I think you'll find that those comments are not always justified. As for the Sr. Leadership team...many of the experienced long term leaders are still here and contributing in very positive ways and the new influx of people, including the CEO who at three years now, has only made the whole team stronger. I've been here over twenty years while things ebb and flow over time (and some of those comments may have been true) so far I've been very impressed with what they've done. They are very interested in making this a company to come to, and stay with, for many years. The working environment is very good. The people you work with really care about our employee's and our customer's experiences. We wouldn't have an employee retention rate of north of 90% and a client retention rate north of 95% if it wasn't a good place to work.
Cons
The sales comp plans, while very fair in their compensation from what I can tell, are pretty complex and take too long to come out each year. But, the Sr. VP of Sales runs a great sales organization and is very committed to paying people well to get good talent and to keep good talent.