Poor Quality - Scheduling Agent Arqai Employee Review

1.0
Aug 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Customers are generally nice. Co-Workers are generally nice.

Cons

Poor training. Condescending supervisors/managers. Very unprofessional and ignorant HR person. Company expectations are you to fall in line with the owner's deceptive business practices or else. The supervisors are allowed commission AND able to edit sales contracts - which leads to out right "theft" of their team member sales earnings. No one audits them so they are able to continuously cheat you out of pay for their own pocket.

Explore other reviews about Arqai

2.0
May 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Money, Good Benefits. That's it.

Cons

Management definitely plays favorites, affecting how much money you could potentially earn. No Flexibility. HR is awful, cold, and clearly not on the employee's side. Outside Sales Representative no longer exists as a position, it is all inside sales (Except Elxai division). My personal experience; I was top 3 earners in sales for the first 6 months after the company restructured. Due to management being biased and playing favorites, I was put in the bottom tier of "outside sales". This effected my income by a lot (among other excuses they made, "glitches" in the system only effecting only myself and one other employee). Just and extremely frustrating place to work, despite the good money. Hard to trust their word.

1.0
Dec 30, 2025
Recommend
CEO approval
Business Outlook

Pros

There’s a soda machine. That’s it

Cons

Everything about this company is a fail.

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