Clear and understandable induction session - L2 Support Engineer Ascendion Employee Review

Working here has been a transformative experience for my career. The company’s commitment to being AI-first isn't just marketing—it’s reflected in our massive investment in cutting-edge technology and infrastructure. Beyond the tech, the supportive leadership is what truly sets this company apart. My managers have been instrumental in progressing my skill set, providing both the resources and the autonomy I need to grow. If you are looking for rapid career advancement and want to be at the forefront of AI innovation, this is the place.

The pace is fast because we are moving so quickly in the AI space, so you need to be comfortable with constant change.

No pros at all except WFH

1) Was sold a full-time opportunity only to find out 6 weeks in that it was an 8-week proof-of-concept contract. They only hired me because of my previous experience with the client. I never would have accepted an 8-week contract and turned down other job opportunities during this time. I was used. 2) They held onto my HSA funds for over a month and could never explain why and only rectified it after numerous emails. 3) They overcharged me on my medical premiums (I never would have signed up for benefits for an 8-week engagement but thinking it was full-time like my paperwork stated, I did) and it took countless emails over 2 months and opening a complaint with the Department of Labor to get my $400+ back. 4) One month after the engagement, I was notified by unemployment that Ascendion said I was fired (which was a lie, the project ended). I had an adjudication interview with unemployment and shared emails with evidence of such. Ascendion never responded which resulted in delaying my unemployment funds for 30 days.