Is Ashley Furniture a good company to work for?

Ashley Furniture has an overall rating of 3.0 out of 5, based on over 2,469 reviews left anonymously by employees. This rating has decreased by 8% over the last 12 months. 44% of employees would recommend working at Ashley Furniture to a friend and 43% have a positive outlook for the business. The best reviews about Ashley Furniture have been left by employees working as Operations Manager , Director and Marketing Specialist .

Does Ashley Furniture pay their employees well?

According to anonymously submitted Glassdoor reviews, Ashley Furniture employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Ashley Furniture. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Ashley Furniture?

44% of Ashley Furniture employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Ashley Furniture 2.7 out of 5 for work life balance, 2.9 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Ashley Furniture?

Sales Associate (270) , Customer Service Representative (66) , Sales (64) , Sales Representative (63) , Retail Sales Associate (56) , Manager (37) , Sales Manager (35) , Warehouse Associate (27) , Store Manager (20) , Warehouse Worker (19) , Shipping and Receiving (18) , General Manager (16) , Machine Operator (16) , Director (15) , Operations Manager (14)

What are the pros of working at Ashley Furniture according to real employee reviews?

"Good pay and paid weekly" ((in 177 reviews)); "Good benefits if you need physical therapy or have certain medical conditions such as diabetes." ((in 121 reviews)); "Great people to work with on my team and those I worked with as peers and those I assisted." ((in 89 reviews)); "Good money for a non degree job and you don’t have to have experience I believe." ((in 79 reviews)); "the coworkers and people here are great" ((in 52 reviews))

What are the cons of working at Ashley Furniture according to real employee reviews?

"Poor management,too much overtime!Poor working conditions!They say open door policy,but they ignore everything you say.This is the Whitehall,WI." ((in 111 reviews)); "Long hours and not appreciated enough for the work that you do" ((in 70 reviews)); "No work life balance for management" ((in 63 reviews)); "Bad upper management very unprofessional" ((in 34 reviews)); "Bad managers and bad energy in the store" ((in 29 reviews))

What are employees saying about Ashley Furniture layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Ashley Furniture layoffs and their outlook for job security at Ashley Furniture in 2026.

What are the top reviewed Ashley Furniture locations?

Arcadia , Tampa , Advance , Ecru , Leesport , Atlanta , Ripley , Colton , Ybor City , Mesquite , Redlands , New York , Los Angeles , Brandon , Houston , Charlotte , Phoenix , Saltillo , Winston-Salem , Lathrop , Madison , Edison , Las Vegas , Tacoma , Orlando , Chicago , Dallas , Memphis , Bakersfield , Saint Louis

Ashley Furniture reviews

RSA Working at Ashley Furniture - Sales Associate Ashley Furniture Employee Review

1.0

Sep 28, 2018

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Started out really good. cared about employees and paid well. I worked at Ashley furniture for over 10 years. I was in sales, always in the top 3 and 4 years in a row I was number 1. My relationship with my coworkers was good. People at work became like family. You will always miss the people you worked with.

Cons

Ashley furniture breaks down in to 3 parts Rockladge, stoneladge and I forgot the 3rd ladge. Basically, chicago, California and Florida markets. Chicago market was never on its own. They followed either the California market or the Florida Market. Every few years there were new rules to follow. As the years went by, the commission structure changed. In mid 2016, the structure changed in a way that it was obvious that the company did not care about having good sales people on the floor and just wanted bodies in their show room. The pay structure was done in a way that sales people would get paid $10 an hour if they ship under $10,000 a week and to make sure of that, they flood the floor. They stopped caring about their employees making money and cared about their own pockets. one question: If a certain salesperson is shipping $2000 that week and on Friday he gets a customer that wants to spend $7,000 but must be delivered on Saturday (the next day). Why would the salesperson care to try their best to close it? My salary went down from ~$75,000 to ~$45,000. I have to thank you for that because it led me to my current job.

Ashley Furniture Response

7y

Thank you for taking the time to provide a review about your experience. We take feedback very seriously and we use this feedback to create a better environment for our employees. You are right about Ashley being a family atmosphere, we are very proud of that culture. We are committed to creating a comfortable, transparent and collaborative environment for all our employees so I am disappointed to hear about some of your experience. We provide an hourly wage to all sales associates, but also offer a very lucrative incentive program and additional sales contests rewards. In order to explore your feedback further, we invite you to reach out to us via email at actually opinion@ashleyfurniture.com with your contact information. We will have a Senior HR Representative visit with you to discuss your concerns in more detail. Thanks again for reaching out, although it is regrettable to hear it gives us an opportunity, together with you to address.

Explore other reviews about Ashley Furniture

5.0

Jun 6, 2026

Visual merchandisers

Recommend

CEO approval

Business Outlook

Pros

Great hours; Mon-Fri 9-5:30 with occasional travel help to other locations. Good benefits. Fair pay. I love my job!!

Cons

Lots of constant change coming from upper management. Must be able to adjust on a dime.

Ashley Furniture Response

17h

Thank you for your feedback and for your more than three years with Ashley Furniture. We're thrilled to hear that you love your job and appreciate the consistent schedule, benefits, pay, and opportunities to support other locations. We also appreciate your perspective regarding the pace of change within the organization. As we continue to evolve and improve, we recognize that adapting to change can be challenging. Feedback like yours helps us better understand the associate experience and the importance of clear communication during times of transition. Thank you for being part of the Ashley team and for sharing your experience. We appreciate your dedication and contributions.

2.0

Jun 29, 2026

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Really the only positive aspect of working in office in tampa is the employees.

Cons

The company doesn’t seem to care about their in-office employees. Over the years they have stopped giving any perks to working for their corp office - there used to be a sense of care with company picnics, raffles, warehouse furniture sales for employees, EOY bonuses, even holiday parties, but all that is gone now. They don’t even offer separate PTO and sick time, it’s all lumped in together. But wait, that’s not all. Last year an employee came dressed up as ICE for Halloween and HR didn’t do anything about it, which was shocking to so many employees but with the political leaning of the C suite, I can’t say that’s surprising at all. And finally, there have been a handful of layoffs over the past few years and one thing you should keep in mind is if you get laid off for any reason, no matter your tenure at the company you will only get one week of severance. There have been several ex employees who have worked for 5+ years and have had very little compensation for it. Save your time and go apply for a company who actually cares about the people who work for them.

Ashley Furniture Response

3w

Thank you for taking the time to share your feedback. We appreciate your recognition of the talented and dedicated associates who help make our workplace successful every day. We are disappointed to hear that your experience has not reflected the culture and sense of community we strive to create. Feedback regarding employee engagement, workplace experiences, communication, and benefits is important to us and is regularly reviewed and actioned by our leadership team. We recognize that employee expectations evolve, and we remain committed to evaluating opportunities that help us support our associates and strengthen our culture. We value all perspectives and encourage associates to continue sharing feedback through the channels available to them so we can learn, improve, and create a better experience for everyone. Thank you again for your candid feedback.

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RSA Working at Ashley Furniture - Sales Associate Ashley Furniture Employee Review

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