Employees/Customers don't walk but run from this place - Anonymous employee AspenTech Employee Review

1.0
Jan 19, 2012
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Coworkers are excellent to work with Employees work really hard Benefits are at least compariable in the industry Not much else positive to be said

Cons

I could sum the whole situation up with one word..FEAR. The exective management team uses fear to "motivate" everyone to see their perspective. There is a layer of middle management that trembles at the thought of the slightest negative making it to the top for fear of the overblown reactions. The culture of CYA is pervasive throughout the organization and rather than cultivate team work the sense of war is always there. The entire organization is so bogged down in procedure that very little actual work is accomplished. Something fails, let's add another set of paperwork or rules. I am not even sure management can keep track of all of their implemented procedures. Be prepared for a level of micromanagement you have never seen in a professional organization before. Work is reviewed all the way to the top and nobody would be surprised if the toliet paper was being reviewed for "financial regulation" reasons. The customers are just a way to pay the bills. They have zero say in direction of the products as the management is too focused on building products they think will be the next thing that will take down the competiton. And if they can't just win the war with the competitors outright they will just sue. Quality of the products sucks as I believe the low morale employees are become passive aggressive at ensuring good coding and good testing.

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Pros

Well run company with smart people.

Cons

At the lower end of salary bands

3.0
May 18, 2026
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Pros

Good products with large customer base. Product development is innovative and willing to work directly with customers. Base pay for sales reps is improving after the acquisition by Emerson Electric. The Emerson Electric acquisition is received positively by the customers. Internal training is good and readily available. Collaboration between the various departments is excellent.

Cons

New management is focused on running the sales organization by spreadsheet metrics vs. obtaining and improving customer relationships. Product pricing and sales approval processes are very complex. Customers are seen as captives and when they request reasonable changes to their contract, they are often denied if there is not significant revenue growth (results in bad relationships). Sales management is spending more time in internal meetings than with customers and their reps.

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