Inside sale account manager - Anonymous employee AspenTech Employee Review

3.0
Aug 30, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Culture is great. Everyone at Aspen are really good people. Average Benefits. Not the best. Not the worst. Frequent company "AspenFUN" days.

Cons

The company as a whole is very disorganized. Promotions are minimum. The Inside Sales team is less than 10 years old so they're still trying to figure things out. Every 6 months or so the upper management changes the sales structure. You get hired for one job and then are told you have to do something completely different. The Commission is not paid out for 3 months and this is only if the customer pays. So you can close a deal get "credit" for it but not paid. Upper Management treats their employees like children. Work/life balance is minimal. You can't officially work from home, it's really up to your management and what your role is.

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5.0
May 23, 2026
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CEO approval
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Pros

Well run company with smart people.

Cons

At the lower end of salary bands

3.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Good products with large customer base. Product development is innovative and willing to work directly with customers. Base pay for sales reps is improving after the acquisition by Emerson Electric. The Emerson Electric acquisition is received positively by the customers. Internal training is good and readily available. Collaboration between the various departments is excellent.

Cons

New management is focused on running the sales organization by spreadsheet metrics vs. obtaining and improving customer relationships. Product pricing and sales approval processes are very complex. Customers are seen as captives and when they request reasonable changes to their contract, they are often denied if there is not significant revenue growth (results in bad relationships). Sales management is spending more time in internal meetings than with customers and their reps.

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