1.0
Jul 22, 2015
Anonymous employee
Current employee
Phoenix, AZ
Recommend
CEO approval
Business Outlook
Pros
The company had a revolving door at call center.
Cons
Poor customer service and not knowledgeable. Poor pay for many of the positions.
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Users say... "The pay is a good at first because you are hourly as well as it’s remote" "Benefits are great and well priced" "The people are great and most times it feels like a family instead of a group of co" "Work from home is great" "They off a lot of vto which is good if you need that work life balance."
Users say... "Poor management and very unorganized" "Frequent layoffs (usually annually)" "Poor Leadership and they push sales on you and try their best to put policy’s in place for you not to get Sales." "Regardless, terrible managers and leaders are allowed to stay in their role without question regardless of how many complaints they receive." "Asurion Middle and Upper management is absolutely clueless."