Not bad, not good. Depends on where you are in your life - Software Engineer Asurion Employee Review

3.0
Feb 23, 2025
Recommend
CEO approval
Business Outlook

Pros

- Asurion is a good option for people looking for a place to rest or retire or do a sort of on the job training - Work is easy, tech stack is not too complex and quite easy to learn from scratch. - The best thing about Asurion is that the compensation package is way above industry standards - Work life balance is easy to achieve. 100% work and life integration is doable and it's easy to get leaves approved. I can take care of my family, and do sidelines in the middle of my work. Can also work remotely or from anywhere as long as you complete 8 RTOs every month

Cons

- There are still a few boomers in leadership roles, so there is a lot of politics and traditional leadership (loyalty and traditional Filo biases is favored over meritocracy). There's a lot of "it's who you know and not what you know". - Some managers have no idea what they're doing and using their current role as a learning experience rather than a working / contributing experience. - Job titles are super inflated. Skills and abilities are way below industry standards. I think this may be a result of internal hiring. Instead of hiring someone with the correct skills, they choose to hire people internally without proper training or transition into new role, resulting in poor skills and quality of work

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Asurion Response
1y
We appreciate you taking the time to leave us a detailed review. At Asurion, we’re committed to continuously learning and improving employee experience, and your feedback is a big part of that.

Explore other reviews about Asurion

5.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Schedule, you actually have 2 days off per week.

Cons

High Stress, High Accountability for everyone

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Asurion Response
2w
Having time to recharge outside of work matters, so it’s great to hear the schedule worked well for you. Thanks for taking the time to share your experience.
2.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

The job does pay well and does give you commission and mileage back. It’s 22.05 an hour and .77 cents per mile ( you will drive a lot and your mileage check will probably be the same as your weekly check )

Cons

The job is hyper focused on pushing people to sell VHDP or HTP (VHDP Verizon Home Device Protection ), ( Home Tech Protection ). The job doesn’t really care for the financial situation of a client and will say “ well you could have told them even though they are on a fixed income, they can still get the plan and talk to their ISP about financial hardship “ the staffing is sometimes very scarce and is also very lack of consideration for driving far off with no help if you get stuck. If you happen to have a vehicle issue ( which you will ) you have 7 days to get it back up in running before you get either written up or let go. I did enjoy working for this company, but it was mentally taxing and always was about getting every dollar out the customer even though they already paid for the visit for you to come out, and the phone replacement which they have to pay for monthly. Once you have worked for the company for atleast 90 days you will get a tablet and they will make you start doing Verizon consultation about the customers WiFi and try to sell them these 90 dollar WiFi just so they can make the most money possible. It’s all just give me money even though you already gave me money

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