LAYOFFS 2 times a year sometimes more! - Product Manager Asurion Employee Review

1.0
Jul 25, 2025
Recommend
CEO approval
Business Outlook

Pros

My current boss is amazing

Cons

You are just a number on a spreadsheet. Zero loyalty even though they preach this! They also say no more layoffs for awhile and 3 months later 1,800-2,000 more people will lose their jobs without a warning! It doesn’t matter how long you have been there or how hard you work. It’s a matter of time and you will be a line on a spreadsheet too. Absolutely, horrible business practice and this won’t be sustainable for long term. Survivors guilt is real :(

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Asurion Response
11mo
Thank you for your review. We're glad to know you have a positive relationship with your direct leader, but we’re truly sorry that recent organizational changes left you feeling like just a number. While changes are sometimes a reality in a company of our scale, we understand the toll it takes and the importance of handling transitions with empathy and transparency.

Explore other reviews about Asurion

5.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Schedule, you actually have 2 days off per week.

Cons

High Stress, High Accountability for everyone

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Asurion Response
3w
Having time to recharge outside of work matters, so it’s great to hear the schedule worked well for you. Thanks for taking the time to share your experience.
2.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

The job does pay well and does give you commission and mileage back. It’s 22.05 an hour and .77 cents per mile ( you will drive a lot and your mileage check will probably be the same as your weekly check )

Cons

The job is hyper focused on pushing people to sell VHDP or HTP (VHDP Verizon Home Device Protection ), ( Home Tech Protection ). The job doesn’t really care for the financial situation of a client and will say “ well you could have told them even though they are on a fixed income, they can still get the plan and talk to their ISP about financial hardship “ the staffing is sometimes very scarce and is also very lack of consideration for driving far off with no help if you get stuck. If you happen to have a vehicle issue ( which you will ) you have 7 days to get it back up in running before you get either written up or let go. I did enjoy working for this company, but it was mentally taxing and always was about getting every dollar out the customer even though they already paid for the visit for you to come out, and the phone replacement which they have to pay for monthly. Once you have worked for the company for atleast 90 days you will get a tablet and they will make you start doing Verizon consultation about the customers WiFi and try to sell them these 90 dollar WiFi just so they can make the most money possible. It’s all just give me money even though you already gave me money

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