Terrible work/life balance. - Store Operations Manager At Home Employee Review

1.0
Mar 15, 2023
Recommend
CEO approval
Business Outlook

Pros

25% employee discount, not much else

Cons

-4 person staff on 140k sqft store. -Less than 500 budgeted payroll hours per week. -only favorites are promoted, usually unqualified employees. -4-5 trucks per week with unrealistic goals given the staffing crisis this store is always in. -P&L nightmare. Very little surveillance and it's used to watch employees, not customers- IF it's working. -Store policies don't allow for employees to do the right thing for the consumer -most bulk items ship covered in mold/mildew and some with wood destroying insects but to keep defects down, we're told to sell anyway. -salaraied managers work 13+ hour days and due to payroll issues, are not given lunch breaks (forget about a short break also) -you ALWAYS feel expendable.

Explore other reviews about At Home

5.0
Oct 20, 2025
Recommend
CEO approval
Business Outlook

Pros

- Wonderful Culture - Great perks - Opportunities for growth

Cons

- More flexibility for employees working around the holidays

4.0
Jul 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great Customers and coworkers. The products we affordable and great quality and I loved doing the visual Merchandising changes for the wall decor and home organizations. We really had a great team we provided great customer service and the local real estate loved coming in for assistance

Cons

The miscommunication between the upper management and the store level management wavered. We went over 8 months without a Store Director. High labor demands and lack of support led to a high turnover rate and a toxic work environment. Pay isn't commensurate with responsibilities.

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