4.0
Feb 19, 2024
Former employee, more than 10 years
Fargo, ND
Recommend
CEO approval
Business Outlook
Pros
Everyone I came in contact with was friendly, from the call floor agents to those in positions higher than my own.
Cons
Call floor agents had their time so micromanaged that they had to account for almost every minute not on a call and an explanation why. I think it made the environment more stressful for them.