Micromanaged, deceptive, below market wages - Assistant Service Manager AutoNation Employee Review

1.0
Sep 23, 2018
Recommend
CEO approval
Business Outlook

Pros

I can’t think of any.

Cons

The markup on parts and service is well above average. The commission for selling said parts and service is well below average. New car dealer where selling manufacturer parts is greatly frowned upon, to the point that management approval is required to do so. Little concept of lane management, overworked 70-80 hours work weeks.

avatar
AutoNation Response
7y
Thank you for your review. We are sorry to hear that the experience you had while working with us was unpleasant. Our Assistant Service Managers are an integral part of our team; we value and respect the work you do for us. We know that as part of this job, we ask our Assistant Service Managers to juggle different priorities. However, it is our goal that all our associates feel valued, appreciated, and that they enjoy work/life balance regardless of what job title they hold.

Explore other reviews about AutoNation

5.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for, Great team, more than a team felt like family.

Cons

Long hours, Low work/life balance. Senior Management could improve a little

1.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

The department is work from home.

Cons

They do not provide any equipment/laptops and make you pay for your own virus protection. Extreme micromanagement leaves employees with little autonomy and creates unnecessary stress. Frequent layoffs and high turnover. Inconsistent scheduling and long hours, including recurring 10-14 hour days yet ending the week with no overtime. Employees are blamed for slow business conditions they cannot control. Unpaid on-call expectations when the work load is low. Low compensation relative to workload. Management often complains about having to answer employee questions, creating an environment where people feel discouraged from seeking guidance or clarification. Employees are treated as replaceable rather than valued contributors.

1
See reviews by: Helpful|Rating|Date|All