AutoNation Dealerships. Most admired? Depends entirely on who gets to vote. - Service Manager AutoNation Employee Review

2.0
Jan 28, 2013
Recommend
CEO approval
Business Outlook

Pros

People who are patient enough to get past a rather lengthy pre hire screening are likely to be hired. If you are a commissioned employee and can produce under the circumstances presented at your place of hire you may get shipped to one of the poorly performing dealerships as a manager. I found it difficult finding even 20 words to put in the pro category. It's a job and not much more.

Cons

I was employed at 3 different dealerships owned by AutoNation group as a service manager and service advisor. AN entered the Dallas market opening the used car super centers. Nationally AN decided they should be in the new car dealership business and closed all opf the used car operations. They bought a large number of dealerships including many in the Dallas market. In time they wound up closing many of the domestic dealerships. I was employed at one particular dealership when AN purchased it and later when they sold it. The dealership was both 1# in their market brand and award winning under recent private ownership. The employees had worked long and hard to get it that way and were proud of it. Many employees were long term. AN quickly set about changing everything. Soon enough they proved they did not know what they were doing and contiued to prove it until they sold the dealership. The changed pay plans, processes and turned over the entire sales force, finance dept, aftermarket sales, every sales manager and general manager as well as many parts and service employees. Many departing employees headed directly for our nearest same brand competitor taking their large customer base with them and our competetor became #1 . The dealerships performance was simply embarrassing and dismal during AN ownership. Those employees that were still there, some of them had been in that store up to 20 years were asrrogantly referred to as" long term entrenched employees". After about a decade AN sold it and the new ownership returned it to its #1 status in about a years time. AN now believes that they should shift focus to high end import dealerships. With ANs track record of turning Dealerships into real estate only time will tell.

Explore other reviews about AutoNation

5.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for, Great team, more than a team felt like family.

Cons

Long hours, Low work/life balance. Senior Management could improve a little

1.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

The department is work from home.

Cons

They do not provide any equipment/laptops and make you pay for your own virus protection. Extreme micromanagement leaves employees with little autonomy and creates unnecessary stress. Frequent layoffs and high turnover. Inconsistent scheduling and long hours, including recurring 10-14 hour days yet ending the week with no overtime. Employees are blamed for slow business conditions they cannot control. Unpaid on-call expectations when the work load is low. Low compensation relative to workload. Management often complains about having to answer employee questions, creating an environment where people feel discouraged from seeking guidance or clarification. Employees are treated as replaceable rather than valued contributors.

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