Long Hours/Late Nights - Customer Financial Service Representative AutoNation Employee Review

3.0
Jul 5, 2020
Recommend
CEO approval
Business Outlook

Pros

Potential to earn six figures with little to no experience. Opportunities flow at the right locations. Tons of room and opportunities for advancement.

Cons

“The customer always comes first” mentality means that they are humans and we are animals and treated as such. You get to leave when the last customer is through the finance office which could be 1 AM. Nobody at the dealership cares that you have to work super late and sacrifice all of your time and time with your family. It would be ok if it was a one off occurrence but it is a regular scenario, at least at my dealership. High turnover.

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AutoNation Response
6y
Thank you for your feedback on work-life balance. While AutoNation is a job that requires a lot of hard work and dedication, it should never consistently interfere with an employee’s personal life. We ensure that your feedback is heard and will keep your advice in mind when moving forward.

Explore other reviews about AutoNation

5.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for, Great team, more than a team felt like family.

Cons

Long hours, Low work/life balance. Senior Management could improve a little

3.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

good comp, better work life balance than other compnies

Cons

not many growth opportunity, also have to deal with lot of save your seat type of folks.

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