STAY FAR AWAY FROM THE SHARED SERVICE CENTER! - Accounting AutoNation Employee Review

1.0
Sep 12, 2014
Recommend
CEO approval
Business Outlook

Pros

2 weeks paid vacation, Holiday pay, flexible hours (at least in my department) and decent benefits.

Cons

What a joke! The Shared Service Center is in need of a complete overhaul! They use ADP which is an ancient software program from the mid 90's, that causes more harm than good. Everything is completely manual and it is easy for mistakes to happen that are hard to correct. Half the programs they provide don't even work most of the time. The management and HR team are a joke! They spend more time worried about making themselves look better than being concerned about how their employees are doing and how the teams are functioning. They will say over and over that they are committed to your advancement but are quick to toss you to the curb like a piece of garbage if you disagree with them. I felt like I was attending Jr. High again when I worked there. All the managers had to write a "Social Contract" because the office politics were so bad! News flash management.... NO ONE FOLLOWS IT... NOT EVEN YOU! Don't listen to the well rated comments either. It is HR trying to move all the bad reviews down because the turn over rate for the Shared Service Center, wait who am I kidding the WHOLE company in the past 6 months has been absurdly high and Management/HR wonder why! Because you treat your hard working employees like dirt and your completely unstable employees with the utmost respect. Give me a break! This place is a living nightmare.

Explore other reviews about AutoNation

5.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for, Great team, more than a team felt like family.

Cons

Long hours, Low work/life balance. Senior Management could improve a little

1.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

The department is work from home.

Cons

They do not provide any equipment/laptops and make you pay for your own virus protection. Extreme micromanagement leaves employees with little autonomy and creates unnecessary stress. Frequent layoffs and high turnover. Inconsistent scheduling and long hours, including recurring 10-14 hour days yet ending the week with no overtime. Employees are blamed for slow business conditions they cannot control. Unpaid on-call expectations when the work load is low. Low compensation relative to workload. Management often complains about having to answer employee questions, creating an environment where people feel discouraged from seeking guidance or clarification. Employees are treated as replaceable rather than valued contributors.

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