OK, only if you don't want any free time - Automotive Service Advisor AutoNation Employee Review

3.0
Sep 28, 2023
Recommend
CEO approval
Business Outlook

Pros

Easy to see how to maximize your pay Longevity bonuses Good 401k and matching The possibility of making good money

Cons

Get used to pay plan changes, the goal always seems to not let associates make too much? Management is constantly under pressure from the top, and not in a good way. AN is all about reports and spreadsheets. If certain boxes and numbers don't look good compared to other stores, drastic changes will be made that trickle down to make your job difficult to enjoy or do properly often - get used to this. I've seen and been told to stoop to certain levels to achieve a certain outcome at the cost of the customer to make the store/management look better on a spreadsheet. Instead of guidance and training, it's simply being told "this must happen" with the threat of your day off being forfieted. Speaking of which, your day off must often be earned by selling enough certain services/products. Very long hours (especially if you don't "earn" your day off) 110 to 145 hours every 2 weeks. If you can put up with these things, you can make good money and still be happy.

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AutoNation Response
2y
We appreciate your feedback on your position as a Service Advisor. Here at AutoNation, some long hours are expected and required; but should not be recurring daily. We appreciate the time and work that you put in here at AutoNation. We are constantly looking to our Associates to help us create a better employee experience, and truly appreciate your feedback.

Explore other reviews about AutoNation

5.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for, Great team, more than a team felt like family.

Cons

Long hours, Low work/life balance. Senior Management could improve a little

1.0
Jul 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Introduction / pathway into higher ticket sales, negotiation experience and networking with clientele. Some of the best benefits compared to other Automotive companies.

Cons

Unfortunately I’ve dealt with harassment, religious discrimination, and just blatant disrespect on a daily basis. I look forward to leaving.

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