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      AutoNation

      Engaged Employer

      AutoNation reviews

      Customer Relations - Customer Relations Director AutoNation Employee Review

      2.0
      Nov 17, 2015
      Customer relations director
      Recommend
      CEO approval
      Business Outlook

      Pros

      It was a great place. Flexible hours, challenging, benefits, great customer's, fun environment, friends, convenient, exciting work place. In one day that all changed. SAD

      Cons

      Management changes, extremely hostile work environment. All upper management quit after being at this dealership for years. Unethical behavior by Employees. It became a mutiny, You have no voice especially with the Human resources. You will survive if you have no morals or values.

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      5.0
      Jul 12, 2026
      Sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company to work for, Great team, more than a team felt like family.

      Cons

      Long hours, Low work/life balance. Senior Management could improve a little

      1.0
      Jun 9, 2026
      Billing coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      The department is work from home.

      Cons

      They do not provide any equipment/laptops and make you pay for your own virus protection. Extreme micromanagement leaves employees with little autonomy and creates unnecessary stress. Frequent layoffs and high turnover. Inconsistent scheduling and long hours, including recurring 10-14 hour days yet ending the week with no overtime. Employees are blamed for slow business conditions they cannot control. Unpaid on-call expectations when the work load is low. Low compensation relative to workload. Management often complains about having to answer employee questions, creating an environment where people feel discouraged from seeking guidance or clarification. Employees are treated as replaceable rather than valued contributors.

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