Poor Management - Assistant Service Manager AutoNation Employee Review

2.0
Dec 7, 2015
Recommend
CEO approval
Business Outlook

Pros

Schedule Flexibility, Extremely Laid-Back Work Environment, Come and go as you please, Chance to meet new people. discount on parts if that is something important to you. If you are willing to work LONG hours with little social or family life, then there is a good opportunity to make money.

Cons

Narrow minded management, poor work ethics, fraud, favoritism. Unless you are part of the buddy program, good luck getting any kind of help. This place is a EEOC law suit waiting to happen. So focused on CSI score, that they miss what is actual problems are. No support from other managers when trying to implement changes. Out dated facility. Be ready to go above and beyond for a customer who is only there for their $4.99 oil change, so you can make nothing on your paycheck.

Explore other reviews about AutoNation

5.0
Jul 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for, Great team, more than a team felt like family.

Cons

Long hours, Low work/life balance. Senior Management could improve a little

1.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

The department is work from home.

Cons

They do not provide any equipment/laptops and make you pay for your own virus protection. Extreme micromanagement leaves employees with little autonomy and creates unnecessary stress. Frequent layoffs and high turnover. Inconsistent scheduling and long hours, including recurring 10-14 hour days yet ending the week with no overtime. Employees are blamed for slow business conditions they cannot control. Unpaid on-call expectations when the work load is low. Low compensation relative to workload. Management often complains about having to answer employee questions, creating an environment where people feel discouraged from seeking guidance or clarification. Employees are treated as replaceable rather than valued contributors.

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