Don’t even waste your time applying!! - Anonymous employee Autosoft Employee Review

If you recognize the words “24 months” then you know you’ve worked for Autosoft. That’s all that’s been said for several years. Twenty four months is long gone and still no product. This new “product” that is supposed to be coming out supposedly in 2020 will not turn this company around. Having a DMS that is beyond old has shaped what dealerships think of Autosoft. They claim that it will have the only new DMS system within its’ competitors within the last 10 years which is not true at all. Obviously who claimed this doesn’t know anything about the competitors. The goal is to gain dealerships every year not lose them which has happened for 2018. Sales is struggling because the software is so old. A change should have been made 10 years ago. Support is a disaster in itself. Employees are leaving faster than ever. Never should support employees work hard to service the customers while support managers are standing around talking and there are calls waiting in the Que. Make the managers take calls. If you pride yourself in great customer service then act like it. Just cause they are managers doesn’t mean they shouldn’t have to take calls especially when customers are waiting to get their call answered. Stop promoting employees because they are buddy with another manager or came from the same company before. Seniority is not always the best way to go about it but employees that have several years of Autosoft experience should be getting considered more than someone who just started.