Mismanaged due to poor leadership! - Tech Support Autosoft Employee Review

1.0
Aug 6, 2025
Recommend
CEO approval
Business Outlook

Pros

I feel that colleagues were more competent than management.

Cons

Mismanaged due to poor leadership! Managers were incompetent and they blame their incompetence on others! Instead of owning mistakes and create solutions, things just keep getting worse!

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Autosoft Response
11mo
I appreciate your candid feedback and can hear the stress in your messaging. One of the biggest challenges in Software is aligning team members to execute on organizational prioritization and not based on what they want to work on which creates conflict at times or strong disagreements across the teams. Management isn’t excluded and needs to embrace being the “head coach”, over communicating with clarity and earning the right to be called a leader. Leadership is earned, not given and you are 100% correct, it starts with accountability and not blaming others. Whether that’s Product blaming Engineering or team members making excuses for their lack of execution, it comes down to personal accountability which starts with management and rolls down to every team member. We are committed to establishing a management team that executes with clarity and integrity, earning the right to be called leadership! It all starts with improving communication, accountability, and candor across all levels of Autosoft. Although it’s painful to hear, I welcome your feedback and it reminds us to constantly challenge how our intent is received by the team. Self-awareness and constant self-assessment are critical for anyone who signs up to take on the responsibility of people and not something Autosoft will take lightly now or in the future. - Anthony Belcher

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5.0
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Pros

Great health benefits, good environment, remote

Cons

changing management made things a bit rough

2.0
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Pros

Work is easy and the pay is decent.

Cons

Communication is poor. Ever shifting policies.

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