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      Availity

      Engaged Employer

      Availity reviews

      Great place to start; even if remote! - Client Service Representative Availity Employee Review

      4.0
      Jul 7, 2020
      Client service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Encouraging staff and management has made a direct impact on my time at availty! Kind customers outweigh any poor experiences!

      Cons

      As a member of the first ever class of remote Client Service Representatives, I have seen some aspects where they have dropped the ball on complete training. While newer groups have been fully trained, my group has only been trained on the basics.

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      Availity Response
      5y
      Thank you for taking the time to write your review. We're glad that you're enjoying your time with us, and we do have some of THE BEST customers! We hear your comments on training and are continually working to improve the training processes for new client service associates. Sometimes, anticipated call volumes can impact our training schedules too. I'm sure you understand.

      Explore other reviews about Availity

      5.0
      May 20, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great culture and people. As long as you’re doing your job and producing, I have not run into any micromanaging etc. work life balance is awesome

      Cons

      Silo’s are common but getting better each day. That can happen with remote companies. Lots of new products and changes with new leadership etc so need to adapt

      4.0
      Jun 23, 2026
      Software engineer ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great place to work Remote Benefits Unlimited PTO Work life balance

      Cons

      Can feel clique in the upper engineering circles A lot of "rockstar devs" but hard to communicate across teams

      1
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