Great place to work - Client Service Representative Availity Employee Review

5.0
Jul 22, 2020
Recommend
CEO approval
Business Outlook

Pros

Working remotely with a team of involved people who strive for results

Cons

Call center, so constant work to do, can get somewhat repetitive depending on the calls

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Availity Response
5y
Thank you for your feedback. We're happy that you enjoy being a part of our Client Services team! Despite the challenges of working during the Covid-19 pandemic, Availity has continued to grow, and our call center has remained busy. We appreciate that job can get somewhat repetitive depending on the circumstances, but know that the work you are doing is having a positive impact on our healthcare provider community and making a real difference. Your comment regarding more time to work on cases is timely. The Client Services Management team recently enacted a process to do exactly that. So be on the lookout for those communications and reach out to your Supervisor if you have questions.

Explore other reviews about Availity

5.0
May 20, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great culture and people. As long as you’re doing your job and producing, I have not run into any micromanaging etc. work life balance is awesome

Cons

Silo’s are common but getting better each day. That can happen with remote companies. Lots of new products and changes with new leadership etc so need to adapt

4.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work Remote Benefits Unlimited PTO Work life balance

Cons

Can feel clique in the upper engineering circles A lot of "rockstar devs" but hard to communicate across teams

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