Great company to work for, very accommodating and helpful towards it's employees. - Client Service Associate Availity Employee Review

5.0
Feb 2, 2021
Recommend
CEO approval
Business Outlook

Pros

Offers remote position, many different positions available, great and friendly staff.

Cons

Can be confrontational at times when dealing with providers on phone calls.

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Availity Response
5y
Thank you for your feedback. We're happy that you enjoy being a part of our Client Services team! Your work in Availity Client Services (ACS) is important and appreciated. Working in the call center is probably one of the most challenging jobs we have, but can also be one of the most rewarding in that it can turn into a long, successful career at Availity. We are very proud of the fact that so many of our associates started their Availity careers this way!

Explore other reviews about Availity

5.0
May 20, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great culture and people. As long as you’re doing your job and producing, I have not run into any micromanaging etc. work life balance is awesome

Cons

Silo’s are common but getting better each day. That can happen with remote companies. Lots of new products and changes with new leadership etc so need to adapt

4.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work Remote Benefits Unlimited PTO Work life balance

Cons

Can feel clique in the upper engineering circles A lot of "rockstar devs" but hard to communicate across teams

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