Job Review - Client Service Representative Availity Employee Review

4.0
Apr 6, 2021
Recommend
CEO approval
Business Outlook

Pros

Collaboration, Advancement Opportunities, and constant check-ins from coworkers and leadership members

Cons

Fast paced and Everchanging Software/Healthcare System

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Availity Response
5y
Thank you for your feedback. We're happy that you enjoy being a part of our Client Services team! Despite the challenges of working during the Covid-19 pandemic, Availity has continued to grow, and our call center has remained busy. We realize healthcare is very complex, confusing and learning the ropes takes time (especially when remote). We are always working to improve our training, processes, and engage associates in new ways. Know that the work you are doing is having a positive impact on our healthcare provider community and making a real difference.

Explore other reviews about Availity

5.0
May 20, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great culture and people. As long as you’re doing your job and producing, I have not run into any micromanaging etc. work life balance is awesome

Cons

Silo’s are common but getting better each day. That can happen with remote companies. Lots of new products and changes with new leadership etc so need to adapt

4.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work Remote Benefits Unlimited PTO Work life balance

Cons

Can feel clique in the upper engineering circles A lot of "rockstar devs" but hard to communicate across teams

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