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      Availity

      Engaged Employer

      Availity reviews

      Morale high and ease of schedule adjustment - Customer Service Representative (CSR) Availity Employee Review

      5.0
      Sep 23, 2021
      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay High occurrence of promotion and/or shift in departments Great work environment Low micro-management Low stress Amazing Dental plan (low cost)

      Cons

      Very high requirement for people skills/not for individuals that have poor communication skills Can get burned out quickly without an awareness of self (mentally/emotionally) Problem solving and high cognitive and logical reasoning required

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      Availity Response
      4y
      Thank you for taking the time to write such a thorough and thoughtful review. It’s great to hear that you are enjoying your experience at Availity. We have worked very hard to create a space where Availity associates can shape our culture and thrive.

      Explore other reviews about Availity

      5.0
      May 20, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great culture and people. As long as you’re doing your job and producing, I have not run into any micromanaging etc. work life balance is awesome

      Cons

      Silo’s are common but getting better each day. That can happen with remote companies. Lots of new products and changes with new leadership etc so need to adapt

      4.0
      Jun 23, 2026
      Software engineer ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great place to work Remote Benefits Unlimited PTO Work life balance

      Cons

      Can feel clique in the upper engineering circles A lot of "rockstar devs" but hard to communicate across teams

      1
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