5 Star Review - Client Services Technical Support Specialist I, Client Services Availity Employee Review

5.0
Nov 30, 2021
Recommend
CEO approval
Business Outlook

Pros

I have never worked for a company who GENUINELY cares for ALL levels of their employees. Even new hires. Also, the growth and promotion opportunities are amazing. Availity really wants to see their employees exceed.

Cons

I can only think of 2 cons. 1. Making up time if there is an issue that is out of your control. For example, IT issues, Internet or power outages. 2. Only getting 20 seconds between taking each call. Sometimes you need a breather and it can be overwhelming taking back to back calls 20 seconds in between.

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Availity Response
4y
This is everything we love to hear and more. We're happy that you enjoy being a part of our Client Services team. Know that the work you are doing is having a positive impact on our healthcare provider community and making a real difference! Thank you for taking the time to share your review.

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5.0
May 20, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great culture and people. As long as you’re doing your job and producing, I have not run into any micromanaging etc. work life balance is awesome

Cons

Silo’s are common but getting better each day. That can happen with remote companies. Lots of new products and changes with new leadership etc so need to adapt

4.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work Remote Benefits Unlimited PTO Work life balance

Cons

Can feel clique in the upper engineering circles A lot of "rockstar devs" but hard to communicate across teams

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