4y
We know that some calls are tougher than others, and your positivity means a lot! Thank you for taking the time to provide a review. We’re glad that you appreciate the culture and balance that we have all worked to create here at Availity. We know how hard our Technical Support Specialists work each day to provide the outstanding customer service that sets us apart as a leader in our industry.
Most often, providers who call our call center need help with a new or unfamiliar process or frustrating technical issue—we’ve all been there at some point. Some may start angry or impatient, but after a short conversation, our experience is that most customers are truly grateful for your help and support.