Good company to work for. - Client Services Technical Support Specialist I Availity Employee Review

4.0
May 12, 2022
Recommend
CEO approval
Business Outlook

Pros

Great training, positive work culture, room for advancement, work from home.

Cons

Call center work is difficult, and the system is complex.

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Availity Response
4y
Thank you for taking the time to provide your feedback! We are so pleased to hear that we have created an environment where you can thrive. We take onboarding and training very seriously. While the pandemic played a role in our remote policies, we have worked hard to be thoughtful about ensuring that our associates have work options that help them balance their personal and professional lives. As a front-line associate charged with helping our customers directly, we understand the difficulty of your job. We constantly strive to offer the resources and support you need to excel. As you may know, we have circulated an Associate Engagement survey to measure associate experiences at Availity. We are an organization that strives for continuous improvement in every department—and we take comments and feedback seriously. We hope that you take the time to offer your thoughts on how to make your experience a positive one.

Explore other reviews about Availity

5.0
May 20, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great culture and people. As long as you’re doing your job and producing, I have not run into any micromanaging etc. work life balance is awesome

Cons

Silo’s are common but getting better each day. That can happen with remote companies. Lots of new products and changes with new leadership etc so need to adapt

4.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work Remote Benefits Unlimited PTO Work life balance

Cons

Can feel clique in the upper engineering circles A lot of "rockstar devs" but hard to communicate across teams

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