Unreal - Client Services Technical Support Specialist I, Client Services Availity Employee Review

5.0
Sep 7, 2022
Recommend
CEO approval
Business Outlook

Pros

Availity hires from within ensuring I know all of my higher ups have the same experience I'm gaining at this time. All of my superiors so far have been extremely understanding with the fact that everyone is human, makes mistakes, and sometimes life just happens. So far the training program is phenomenal and everyone is willing to help when they can. Regular one on one meetings with my superiors are great. If I'm having any trouble with anything I feel comfortable asking especially during those meetings. I've not once heard the phrase "we're a family here" because they understand that work is different than family and yet, this is the most family like environment I've ever experienced in a work place. I've never worked anywhere where EVERYONE wants you to succeed and grow so much. I keep waiting for someone to throw me a black robe and tell me the blood sacrifice is this Thursday, but I'm starting to think this is just an amazing company to work for. The pay for the market is incredible and benefits right away? Get outa here. It's work from home which is incredibly important for someone that's disabled like I am.

Cons

The headphones I was given for the job hurt my ears because of my glasses but because of the pay being what it is it was not a big deal to buy a good headset for myself. (I don't really even see this as a con but I felt like I had to put something here.)

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Availity Response
3y
Wow! Thank you for much for this wonderful review. Your positive energy is contagious and fuels our winning growth culture with every interaction you have. Please keep bringing it every day—we are so glad you are part of our Availity family! We hope associates throughout the organization share your experience (minus the headphones, of course).

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5.0
May 20, 2026
Anonymous employee
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CEO approval
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Pros

Great culture and people. As long as you’re doing your job and producing, I have not run into any micromanaging etc. work life balance is awesome

Cons

Silo’s are common but getting better each day. That can happen with remote companies. Lots of new products and changes with new leadership etc so need to adapt

4.0
Jun 23, 2026
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Pros

Great place to work Remote Benefits Unlimited PTO Work life balance

Cons

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