So far so good but a lot of changes - Desktop Support Technician Availity Employee Review

4.0
Jun 30, 2023
Recommend
CEO approval
Business Outlook

Pros

A lot of room to grow, but not enough people for the team based on work loads.

Cons

They need more people to handle the amount of work that the company has. A lot of upper management in comparison to most companies. Too many chiefs to follow.

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Availity Response
2y
Thank you for the four-star review! Availity is at the forefront of healthcare technology—recognized as a Great Place to Work™-certified company and a Best Place to Work™-certified company for Technology, Women, and Millennials. Our success is a direct result of the work and commitment of our associates. Demands for our services and products are growing, which is the best problem for a company like ours. This type of growth comes with many challenges, including heavier workloads for some areas of the business, redefining and establishing new processes, and onboarding new associates as quickly as possible. From our annual Engagement Survey to our quarterly All-Associate Meetings and Executive-hosted chats, associates throughout the company are given every opportunity to share their thoughts and feeling with leadership. You’re 100% right that great ideas can come from every part of our organization—and our leadership does an excellent job of acting on the ideas that align with the strategies and goals for our business each year. However, we encourage you to speak with your manager and share your ideas. Thank you for all that you do for Availity. We are so happy to have you on the team!

Explore other reviews about Availity

5.0
May 20, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great culture and people. As long as you’re doing your job and producing, I have not run into any micromanaging etc. work life balance is awesome

Cons

Silo’s are common but getting better each day. That can happen with remote companies. Lots of new products and changes with new leadership etc so need to adapt

4.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work Remote Benefits Unlimited PTO Work life balance

Cons

Can feel clique in the upper engineering circles A lot of "rockstar devs" but hard to communicate across teams

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