I have really enjoyed my time in this position - Customer Service Representative Availity Employee Review

5.0
Dec 12, 2023
Recommend
CEO approval
Business Outlook

Pros

Professional, friendly, and knowledgeable co workers Great work culture Creat management

Cons

Fast paced and repetitive. Not ideal if you are not suited for this type of work. Long hours sitting.

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Availity Response
2y
Thank you for this 5-star review. We love to hear from associates who have the same experience working at Availity as we do. From the great culture, management, and benefits to the incredible coworkers who have our backs every day – Availity truly is a great place to work. We have just been certified again as a Great Place to Work™ and are proud of this accomplishment. Being on the front lines can seem tedious, but you are the face of the company who is delighting our customers with your empathy and patience. You are the reason why Availity is at the top of our industry. Many thanks again for your insight. We are so grateful to have you as part of the Availity team.

Explore other reviews about Availity

5.0
May 20, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great culture and people. As long as you’re doing your job and producing, I have not run into any micromanaging etc. work life balance is awesome

Cons

Silo’s are common but getting better each day. That can happen with remote companies. Lots of new products and changes with new leadership etc so need to adapt

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Availity Response
2d
Thank you for the five-star review! We’re glad to hear that our culture, supportive teams, and work-life balance are making a positive impact on your experience. It’s also encouraging to know that you feel trusted to do your work without unnecessary oversight. We also appreciate your perspective on collaboration as we continue to grow, introduce new products, and evolve with new leadership. We remain focused on strengthening connection and alignment while maintaining the flexibility that supports our associates. Thank you for being part of the Availity team and for sharing your feedback.
4.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work Remote Benefits Unlimited PTO Work life balance

Cons

Can feel clique in the upper engineering circles A lot of "rockstar devs" but hard to communicate across teams

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