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Thank you for taking the time to provide feedback. To your point, our people shape our culture and make Availity a Great Place to Work™-certified company. We agree our associates are some of the smartest, most innovative people. They are also driven to solve some of healthcare's biggest challenges for our clients. Availity's mission to provide a delightful healthcare experience for everyone offers our associates a career with purpose—and they can see the positive impact of their work every day.
In the past few years, Availity has evolved into a rapidly growing company committed to continuous improvement, transformation, and improving healthcare. While some changes have been more challenging for associates than others, we have always made sure to keep our finger on the pulse of our culture. Our culture helps us win new business, attract top talent, and remain competitive in our industry.
Availity has always excelled at customer service, and we work closely with our clients to solve problems. Sometimes, that means meeting clients where they are in their technology journey. However, as a multi-payer solution, our leadership team focuses on innovation and solving problems at scale whenever possible. There are many opportunities for process improvement as we continue to transform as a company—please be sure to share your ideas with your manager.