Rewarding for hard workers with thick skin - Client Service Technical Support Specialist Availity Employee Review

4.0
Jun 19, 2024
Recommend
CEO approval
Business Outlook

Pros

Company invests in internal talent Decent benefits Fully remote position

Cons

Has quotas and goals that can be difficult to reach Sick time is lumped into PTO - This can be disadvantageous for employees that need to take time off for health reasons

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Availity Response
1y
Thank you for sharing your feedback with us. We’re so glad you enjoyed some of what makes our culture so great! Availity takes pride in its investment in associates, our team's effort to curate excellent benefits, and our commitment to a flexible work environment. Quotas and goals are essential to providing the best customer service possible. Our Client Services position is one of our most important roles, with room to grow throughout the organization. We hear your concern about sick time and always encourage open communication with management to find the best solutions for work-life balance. Thank you again for your review and for being part of our journey.

Explore other reviews about Availity

5.0
May 20, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great culture and people. As long as you’re doing your job and producing, I have not run into any micromanaging etc. work life balance is awesome

Cons

Silo’s are common but getting better each day. That can happen with remote companies. Lots of new products and changes with new leadership etc so need to adapt

4.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work Remote Benefits Unlimited PTO Work life balance

Cons

Can feel clique in the upper engineering circles A lot of "rockstar devs" but hard to communicate across teams

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