A Good Company - Desktop Support Specialist Availity Employee Review

4.0
Nov 20, 2024
Recommend
CEO approval
Business Outlook

Pros

We have a strong and supportive IT team in the India department, providing an excellent environment for collaboration, learning, and professional growth.

Cons

Communication between global teams and the local department could be improved. Need for more structured training programs to upskill employees.

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Availity Response
1y
Thank you for taking the time to provide your feedback! We’re thrilled to hear your appreciation for our supportive and collaborative IT team. Creating an environment where associates can grow professionally and work together effectively is one of our top priorities, so it’s wonderful to see that reflected in your experience. We appreciate and welcome your feedback on improving global communication and enhancing training programs. Please be sure to share your ideas with your manager and in our upcoming annual engagement survey this spring. Also, if you have not already, you can work with your manager on your individualized development program to map out a plan for upskilling; our Succeed learning platform is one of the resources we offer to assist with this process. Thank you again for your review. We’re so glad to have you on the team!

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5.0
May 20, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great culture and people. As long as you’re doing your job and producing, I have not run into any micromanaging etc. work life balance is awesome

Cons

Silo’s are common but getting better each day. That can happen with remote companies. Lots of new products and changes with new leadership etc so need to adapt

4.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work Remote Benefits Unlimited PTO Work life balance

Cons

Can feel clique in the upper engineering circles A lot of "rockstar devs" but hard to communicate across teams

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