Lost Its Way - Anonymous employee Avalara Employee Review

1.0
Feb 9, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free beer, nice offices, a few really great people. The best "pro" is that I no longer work there. I am actually grateful that things were so deeply dysfunctional and intolerable because it ultimately motivated me to find a new job with higher compensation in a company that offers better working conditions, potential for growth and superior benefits. I bless every day since I have left, and grateful that I had the sense to leave before hopelessness and malaise overwhelmed me.

Cons

Too many to name. Management clearly views employees as disposable commodities, despite the measurable and significant contributions made by numerous talented employees. Most of the highly skilled, committed and mission-focused employees have left. I have personally witnessed dedicated employees treated with indifference, disrespect or disdain simply dependent upon the changing whims of newly hired upper management. Management is exclusively focused on self preservation and the potential realization of personal financial or professional gain. One might surmise that inauthentic or manufactured reviews are posted in order to bolster the ratings and artificially offset what is clearly a downward trend. There are certain VPs/SVPs who are nothing short of mean spirted, malicious, egotistical, grasping and avaricious. Just look for the departments with the revolving door of employees who have taken their expertise elsewhere and left a gaping hole. The company has lost its way and the culture has devolved dramatically. It's rather sad, especially if you had witnessed the company at its peak, when there was a sense of shared mission and delight in the boldness of this new venture. We were almost giddy with the possibilities before us, and eager to tackle every challenge. That feeling is entirely gone.

Explore other reviews about Avalara

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good org Solid product Good middle mgmt.

Cons

Like every SaaS org direction as a whole is a bit turbulent Needs to figure out how to properly lean into Enterprise

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Avalara Response
4w
Thank you for sharing your experience at Avalara. We appreciate your perspective and are glad to hear you’ve had a positive experience with the team and the work. We also value your thoughtful feedback as we continue to improve and grow. We’re grateful to have you on our orange team.
4.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Avalara truly has great people working for the company. The culture is strong, we wear orange and are out in the market having fun which is appreciated internally but also by our prospects, customers and partners. There is potential to make very good money along with enjoying many other great benefits that other companies i have worked for have not offered. Avalara does not hesitate to invest in software and other tools that help their employees do their jobs more efficiently and effectively.

Cons

There has been a lot of turnover at all levels which is not a bad thing because it brings new ideas and perspective to the company. With these new ideas and frameworks there has been a lot of change and shifting goals so you need to be adaptable to keep up. The loss of longtime employees also leaves a gap of institutional knowledge which can make finding answers to questions challenging.

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Avalara Response
2d
Thank you for taking the time to share your experience at Avalara. We love hearing that our culture, has had a meaningful impact on your experience, and we also appreciate your perspective on the pace of change across the business. Feedback like this helps us continue building on what is working well while improving how we support employees through growth and transition.
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